Legal

Cookie Policy

Last Updated: 15 March 2026

This page explains how Citra Digital uses cookies on our website, what each type of cookie does, and how you can manage your preferences. Cookies are small text files placed on your device when you visit a website. They help sites function correctly and allow operators to understand how visitors engage with their content.

For data protection enquiries related to cookies, contact us at [email protected].

Your Cookie Preferences

Manage which cookies you allow. Essential cookies are always active and cannot be disabled — they are required for the site to function. Your choices are saved to your browser.

Essential Cookies Required for core site functionality. Cannot be disabled.

Analytics Cookies Help us understand how visitors use our site. Data is aggregated and anonymised.

Marketing Cookies Used for advertising personalisation and campaign tracking across platforms.

Preference Cookies Remember settings such as language or region selections to improve your experience.

Preferences saved successfully.

1. What Are Cookies?

Cookies are small data files stored on your browser or device when you visit a website. They allow websites to remember information about your visit, such as your language preference or whether you have accepted cookie consent. Cookies cannot run programs or carry viruses.

2. Cookie Types We Use

Essential Cookies — these are necessary for the website to function and cannot be switched off. They include session management, security tokens, and cookie preference storage. No personally identifiable information is stored in these cookies.

Analytics Cookies — placed by services such as Google Analytics, these cookies help us understand how visitors navigate our site (which pages are visited, how long users stay, and where they come from). All data is aggregated and anonymised.

Marketing Cookies — these support advertising platforms such as Google Ads and Meta (Facebook) Pixel, enabling personalised ad delivery and conversion tracking. They may track your activity across multiple websites.

Preference Cookies — these remember choices you make on the site, such as your language or display settings, to provide a more consistent experience on return visits.

3. Third-Party Cookies

Some cookies on our site are placed by third-party services we use:

Google Analytics — website usage analytics
Google Ads — conversion tracking for advertising campaigns
Meta Pixel — advertising and event tracking for Facebook/Instagram
Microsoft Clarity / Bing — behaviour analytics and advertising

These providers have their own privacy policies governing how they handle data collected via their cookies.

4. Cookie Duration

Cookies on our site fall into two categories by duration:

Session cookies — deleted automatically when you close your browser
Persistent cookies — remain on your device for a defined period. Analytics cookies typically expire after 26 months; advertising cookies vary between 30 and 90 days depending on the platform.

Your stored cookie consent preference is retained for 12 months, after which you will be prompted again.

5. Managing Cookies in Your Browser

In addition to using the preference panel above, you can control cookies through your browser settings. Instructions for common browsers are below.

Google Chrome

Go to Settings → Privacy and security → Cookies and other site data. From here you can block all cookies, allow cookies from specific sites, or clear existing cookies. Chrome also offers a "Clear browsing data" option under the same menu.

Mozilla Firefox

Go to Settings → Privacy & Security. Under "Enhanced Tracking Protection", select your preferred level. To manage or delete specific cookies, scroll to "Cookies and Site Data" and click "Manage Data".

Apple Safari

Go to Preferences → Privacy. You can block all cookies or manage website data. On iOS, go to Settings → Safari → Privacy & Security.

Microsoft Edge

Go to Settings → Cookies and site permissions → Cookies and data stored. You can allow, block, or manage exceptions per site. Edge also offers tracking prevention settings under "Privacy, search and services".

Note: disabling cookies may affect the functionality of some website features.

6. Your Rights

You have the right to withdraw consent to non-essential cookies at any time using the preference panel at the top of this page. Withdrawing consent does not affect any processing that took place before the withdrawal.

For data access, correction, or erasure requests related to information collected via cookies, contact us at [email protected]. See also our Privacy Policy for full details of your data rights under Malaysia's PDPA 2010.

7. Changes to This Policy

We may update this Cookie Policy when we introduce new cookies or change how existing ones are used. The "Last Updated" date at the top of this page will reflect any changes. If we make material changes to cookies that affect your privacy, we will display a notice on our website.